Customer and Employee Surveys
We conduct employee surveys and customer surveys and give your business the support of the various processes of change. Our surveys are based on studies of effectiveness and profitability in organizations.
The surveys also have a clear focus on improvement. In our surveys, you get an efficient process, smart reports that are easy to understand, good basis and aid inyour improvement.
For us, it is obvious that there is a clear link between engaged employees, loyal customers and how successful the company is.
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From a purely strategic standpoint the customer survey is a thermometer showing that we are on the right track. It helps us keep our sight firmly on our goals and make decisions on which activities to prioritise.
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Start by ask yourself why you need to work on diversity issues. What are the benefits for the business? Is it to ensure that you are able to attract staff, to strengthen the brand, improve your work climate, get other perspectives on product development, etcetera. Åsa Lindström, Volvo Cars
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Netsurvey has a pragmatic and results-oriented method. They don’t focus on theories or figures and charts. We get concrete information on what we need to work on, which has been extremely effective and successful. Jason Hoffman, Elekta
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So far we have not had any difficulty recruiting good employees, but we now face a generational change, as many of our leaders will be leaving over the next ten years. It is therefore extremely important to ensure that we develop concrete activities for how to attract and retain our best managers and employees. Ann-Christin Kling, Axel Johnson International
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I have worked on HR issues for 20 years, and Netsurvey is one of the best employee survey companies I have worked with. We have received support at all levels, from implementation to feedback with senior management and throughout the organisation. I am extremely satisfied Elekta, Jason Hoffman
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Start by ask yourself why you need to work on diversity issues. What are the benefits for the business? Is it to ensure that you are able to attract staff, to strengthen the brand, improve your work climate, get other perspectives on product development, etcetera Åsa Lindström, Volvo Car Corporation
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The employee survey gives us information about what we need to do to build engagement among our staff. The best ambassadors for Volvo Cars are our employees – the greater the number of employees who recommend us and speak well of the company, the more attractive we become. Björn Sällström, Volvo Car Corporation
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A big advantage of Netsurvey’s method is that we were able to conduct our customer and employee surveys simultaneously. This has enabled each store to work simultaneously on following up our CSI and ESI. We have also been able to identify correlations between the various results, between how we work and how we are viewed by our customers Monica Swärd, FOREX Bank
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Measuring our Employee Satisfaction Index enables us to work on HR issues at a more strategic level. The results show us exactly what we need to work on and which improvements we need to make to achieve our commercial goals. Åsa Virdhall, Fresenius Kabi
