Employee Satisfaction Index

The workplace climate accounts for at least 20% of your organisation's profitability and efficiency

Set the inner strength of your workforce free by working with Netsurvey's employee index*) The index is intended to create a workplace climate free of obstacles to profitability and efficiency in your organisation. Your organisation receives structured support in order to become competitive by means of its workplace climate. 

This is what you get with Netsurvey's Employee Satisfaction Index:

• Measurement and follow up of the workplace climate from a profitability perspective. 
• A link from the workplace climate to your strategic agenda.
• Support for working on the issues which are important in priority for profitability. 
• Focus on management plans and follow up. 
• Educational, simple tools to work with.  

The group's strengths and prioritised improvement areas - smart and simple reports which give your organisation the conditions for developing the most important areas for increased efficiency and profitability

The work groups receive a report with prioritised strengths and areas for development so that they can more easily focus on discussion of the most important issues. The central issues are those which are coupled with profitability and efficiency. This means that the groups improve their workplace climate and, at the same time, remove obstacles which may be in the way of efficiency and profitability. 

Netsurvey's Employee Satisfaction Index gives the work groups in your organisation a clear and simple evaluation of their workplace climate. The index shows what type of workplace climate you have in relation to profitability, i.e. what issues must have a high value in order that the workplace climate doesn't have a negative effect on profitability.

As the questions in the Employee Satisfaction Index are about the workforce and their day-to-day experience, this makes for commitment and a high level of participation. This is important for a common effort to create greater well-being and an improved workplace climate.

The Employee Satisfaction Index gives you an overview of the workplace climate across the organisation

The Employee Satisfaction Index is reported, both to the work group, summarised for entire departments and for the organisation as a whole. On an overarching level, you can see how many groups are working well and which ones are influencing profitability in a negative manner and therefore need support. The workplace climate is improved successively during the process, where it contains elements which improve workforce participation in the transformation. 

Follow up is the strength of the Employee Satisfaction Index - this is how it works:

The Employee Satisfaction Index is part of a whole. Included in the Employee Satisfaction Index is a group report with the group's four most important strengths and areas for improvement. The group has the opportunity to work in paper format or digitally. The result is written into a follow up program. Management plans, persons responsible and the date for carrying out the work are also entered digitally. The follow up support gives you an overview, not only for the group but also on a departmental and overarching organisational level.  The improvement of the workplace climate takes place all through the year and becomes an ongoing, clear and measurable process for the whole organisation. 

The link between a sufficiently good workplace climate and profitability

Netsurvey studies show how good the value must be in order not to affect profitability negatively, which is called the norm. This control value is present in all questions.

The organisation's overarching work on the workplace climate

Genom att arbeta med arbetsklimatet efter Netsurveys strukturerade process, skapar din organisation konkurrensfördelar genom att skapa ett arbetsklimat som är öppet för förändringar och som inte påverkar lönsamheten negativt.

The managers' work on the workplace climate

The managers in your organisation receive good support with the Employee Satisfaction Index when they are developing the workplace climate in their working group. The Employee Satisfaction Index includes questions about relations with the manager, between employees and the group's efficiency and follow up.

The work group's development of the workplace climate

The Employee Satisfaction Index saves both time and costs. As the group works on the most important issues, a great deal of time is saved in the feedback stage. All managers have their Employee Satisfaction Index reported both as a summary, with a value from 0 to 100%, and in two different reports. One report shows all questions included in the survey where the index questions are highlighted. The manager and the group also receive an estimated report which shows the work group's strengths and areas for development. The reports are used when they feedback the results to their employees during work on improving the workplace climate.

Use clear goals for creating commitment and improving the workplace climate.

You set up a simple, clear target value for your organisation by using the Employee Satisfaction Index. The state of the groups, departments and the whole organisation is easy to follow. Then add how many of the action goals the group is setting and meeting, and it will be even clearer to see how the workplace climate is developing.

3 million replies in the benchmark database

The Employee Satisfaction Index was originally developed during the 1980's and is continually updated through different recurring studies. Over time, a large database has been developed, with over 3 million replies, which means that you can compare your organisation by sector, size or different functions. You also receive a benchmark on the state of your company, compared to others.

The Employee Satisfaction Index for those of you working in HR

• You obtain a clear overview of which groups need support.
• You obtain an overview of where you need to allocate HR resources. 
• You obtain a time and cost effective process to follow. 
• You obtain good support in your Netsurvey team during the whole process.         
• You give the organisation the opportunity to constantly develop the workplace climate.     
• You help your organisation to work strategically by linking the workplace climate to profitability and efficiency.  
• You give managers and work groups simple, educational reports and work tools to work with.  
• An international benchmark with which to compare your organisation's improvements.    

The Employee Satisfaction Index helps the organisation to

• Set free the workforce's inner will to contribute to the organisation's overarching profitability.
• Be open to change and adapt itself quickly to new strategies.     
• Create the conditions for efficiency and profitability in a structured manner.  
• Compare its successes in an international benchmark.

*) The Employee Satisfaction Index is also called ESI