Netsurvey
In order to obtain a high response rate from your employee and customer survey, the survey must be inviting, smart and simple in order for the respondent to take their time to answer the questions. The reports must be simple to interpret, easy to grasp and all texts must be in local languages in order for the result to be useable.
In order for you to be able to follow easily which changes the employee or customer survey leads to, Netsurvey has simple, flexible tools to support feedback which, for example, contains "smart" reports which calculate the work groups', or customers' strengths and areas for development.
The reports focus discussion on those issues which are important to development and which will lead to change. Netsurvey's unique tools for follow up give you the opportunity to see which actions are being carried out by question, and the proportion of those responsible who have fed back the results to their workforce or customers. In order to help you carry out your employee or customer survey more efficiently, Netsurvey has developed a number of administrative tools.
Who can have access to reports is a common question for many to manage.
With Netsurvey's administrative tool ”the tree", you can create a report structure which either mirrors your organisation or customer structure. The tree is created from information from business, customer or HR systems and can be easily supplemented with other information.
For all projects carried out in several languages, you have the help of Netsurvey's translation tool which keeps tabs on translation work.
Flexibility, efficiency and opportunity for adaptation are two leading lights for Netsurvey's IT systems. We adapt the technology to the project, and not vice versa. If you have specific requirements for the format of the reports, we can easily adapt reports to your specification. If the technology can make the exercise more efficient, we can adapt the administrative tools to your requirements. Netsurvey has developed its own system for employee and customer surveys which include:
- Survey and report tools
- Feedback and follow up tools
- Administrative tools